Construction/Restoration Project Coordinator

National Project Coordinator

Project Coordinator will establish, sustain and grow the revenue base within a region focusing on the commercial aspect of our industry. To develop and nurture business relationships with adjustors, property owners, facility managers and any other clientele that can provide commercial work. To prepare scopes of work, estimates, executed contracts, initiate operations / production, file management, remain point of contact and collect invoiced amounts. Project Coordinators communicate with the project managers to ensure each project is functioning as planned and that the service quality is at the company’s highest standard.

Position Purpose:

  • To develop and nurture business relationships with adjusters, property owners, facility managers and any other clientele that can provide commercial work.
  • To prepare scopes of work, estimates, executed contracts, initiate operations/production, file management, remain point of contact and collect invoiced amounts.
  • Will coordinate with the Regional Marketing Director and the Regional Operations Manager to create synergies within the region.
  • Must communicate with the project managers to ensure each project is functioning as planned and that the service quality is at the company’s highest standard.
  • Must adhere to company protocol, policies, accounting procedures and reporting requirements.
  • Writing the estimates within the guidelines of Cotton and ensuring that a contract is signed
  • Determining necessary steps to begin the production of the job while project management and additional resources are being deployed
  • Determining when to extend beyond standard protocol to resolve any potential issues or secure potential work
  • Completion of Change Orders and communication of them to the project manager
  • Determining the best way to meet the needs of the client and the adjustor
  • Winning in a competitive bidding situation
  • Conflict resolution with customers/adjustors
  • Performance of field staff
  • Changes in scope; timely submittal of invoices; timely collection of invoices

Knowledge & Minimum Qualification Required:

  • Degreed or equivalent work experience
  • Proficient in Xactimate
  • Proven sales ability
  • Proven organizational and problem-solving skills
  • Proven communication skills and ability to build relationships
  • Understanding of workflow procedures and systems
  • Knowledge of the industry a plus
  • Ability to scope and estimate a job and grasp the concept of work to be completed

Basic & Essential Functions of the Job:

  • Good driving record (for insurability purposes to drive a company vehicle and as a representative of the company).
  • Ability to get in and out and drive a vehicle for the majority of the workday; to and from appointments and office.
  • Ability to sit or stand for long periods of time (to complete paperwork as needed or manage a job while in the field)
  • Ability to lift 50 lbs.
  • Ability to work in a smoky environment.
  • Ability to travel throughout the United States and potentially beyond the US borders for periods of time (to proactively chase, consult, market, secure business and satisfy project needs)
  • To work an on-call schedule, which may require late evenings, early mornings and weekends to include long extended hours without much notice